Fulfillment Policy

How are payments processed?
For most of our customers, we send a monthly statement which includes fees they owe us and money we owe them (ie customer charges we've processed on their behalf). If the net amount is in the customer's favor, we send them a payout. If the net amount is in our favor, we request payment via credit card or ACH.

Can I get a refund?
For most of our customers, we process charges and statements monthly, and we charge at the end of the month for the month's usage. A customer may request a refund of fees if they change their mind during their first month with us. Refunds beyond that will be considered case-by-case.

Delivery & Returns
This is a SaaS product, without physical delivery.

Our agreement may be canceled at any time by either party. In that event, a final statement will be issued including either a final payout or request for payment.

How does this relate to a contract or agreement we have established?
The terms and descriptions here do not supercede any agreements we have formed with you outside of this website.

Last edited May 2024