Tailored for your needs
Our system comes in two flavors, depending on your needs. The core product, Circulation, handles subscriber retention & print distribution. If you need a "digital" strategy -- or aren't seeing results from your current vendor -- then check out our Digital Growth add-on; just upload your content and we work to get as much value out of it as possible.
Circulation Features
Reader Database
- One unified system to manage all of your readers, regardless of whether they buy print or digital access to your paper.
- Self-service portal for readers to manage their account.
- Simple & intuitive interface for your staff. Feels comfortable and familiar after only 15 minutes of training.
- Responsive & completely web-based. Your whole team can use it at once, from anywhere.
- Dashboards and reports that are straightforward and simple to understand.
Customer Sign-up & Retention
- We work on your behalf to renew your expiring subscribers. We send a mix of letters, emails, and postcards, all personalized to each subscriber and to your publication. Stop stuffing envelopes and let us handle the busy-work!
- Simple-to-use self-service payment page for subscribers, even print-only subscribers that don't have a login.
- Advanced pricing options, to suit your community. Whether you offer a variety of access levels and products, or you keep it simple with a single annual price, we make it easy for your readers to get what they need.
- Run subscription drives, offer coupons, or use our affiliate program to grow your readership.
- Improve retention rates by having us promote EZPay or auto-renew.
Print Distribution
- Want help with the USPS paperwork? We can fill out your 3541 Postage Statement and e-file it on your behalf. (Just tell us the weight & ad %)
- In the event of USPS system problems, we'll help you execute their contingency plans so your papers aren't delayed. (These issues at USPS are rare but they do happen. You must grant us access from your BSA for this to work.)
- Tell us your mailing schedule, and we'll automatically generate your list of labels for every edition. We can even send it directly to your printer, in whatever format they want (CSV or PDF).
Support
- We're a small company, run by real people located in the US. Call, email, or connect via website chat.
- Have a problem with the system? Find a bug or just something confusing? We want to know!
Digital Growth Add-On
Editorial Website, Email, and Breaking News Alerts
- A public-facing editorial website, optimized for community newspapers and the sorts of readers they serve.
- Extensive accessibility features designed to help older or less tech-savvy readers be successful.
- Email newsletters your readers can opt into, using your content to keep readers engaged throughout the week
- Keep your community alert and engaged with Breaking News Alerts. These can go out as both email blasts and SMS alerts to people's phones.
- Took 100 photos at the basketball game but only had space for 2 in the paper? Just drag & drop the rest into a photo gallery on our site!
- Organize community events or post the school lunch schedule using our calendar system.
- Let us host your PDF archives, so your readers can find old obits and other historical news.
- Not just a website & email system, but a cohesive experience for readers and simple-to-use strategy for your team. Give us your content and let us do the rest!
Subscriber Growth & Advertiser Billpay
- We can help you run subscription drives, offer coupons, and more.
- Our free trial program is a low-friction way for readers to become customers. Our system uses your editorial content to entice new readers into opening their wallets.
- Simple-to-use self-service portal for advertisers to pay their invoices through your website.
Other Services (Fees Apply)
- Email hosting
- Domain name registration and management
- Parsing your PDF each edition into individual articles for the website
- Non-standard mailings
- Seasonal promotions, subscription drives, and other consultative marketing
What we don't do, or may cost extra
- General IT technical support (outside of our product)
- Calculating your edition weight and ad % (we don't have the physical papers)
- General subcriber update data entry (we don't want to get between you and your readers)
- Newsstands and single-copy sales
- Advertiser accounting & A/R
